Negros Power Bill Deposit and Refunds Explained
The Negros Power Bill Deposit is a mandatory and standard requirement for all Distribution Utilities (DUs) in the Philippines.
The Negros Power Bill Deposit is a mandatory and standard requirement for all Distribution Utilities (DUs) in the Philippines.
Wondering about the Negros Power Bill Deposit that you have to pay? Negros Electric and Power Corporation (Negros Power) clarifies the importance of bill deposits and explains the option for bill deposit refunds amid the transition from the Central Negros Electric Cooperative (CENECO). Read more.
What is the Negros Power Bill Deposit For?
Negros Power Assistant Vice President for Customer Care Maricel Pe emphasized that the bill deposit is a mandatory and standard requirement for all Distribution Utilities (DUs) in the Philippines. This is mandated by the Energy Regulatory Commission (ERC) as a security measure to cover the cost of future electricity bills and ensure uninterrupted service.
New Applications
Pe further clarified that new consumers who applied for connection under Negros Power have already paid their bill deposit as part of the application and energization process.
Qualified CENECO Clients
Meanwhile, former CENECO consumers who still have an existing bill deposit with the former DU have the option to apply for a refund. “This refund option is available exclusively to former CENECO consumers with an existing bill deposit with CENECO,” Pe explained.
Negros Power will assist eligible former CENECO consumers in processing their bill deposit refund. Any refundable deposit will be coordinated with CENECO. Once approved, the amount will be transferred directly to the consumer’s current Negros Power account.
However, Pe stressed that not all consumers are automatically entitled to a refund — eligibility will depend on CENECO’s evaluation of each account. Consumers are encouraged to visit Negros Power offices first, where staff will guide them through the process. They will need to fill out the necessary CENECO application form for bill deposit refund, then Negros Power will be the one to coordinate with CENECO to process the refund.
This process is outlined in the Joint Venture Agreement (JVA) between CENECO and Negros Power, which grants Negros Power the right to address all concerns of its consumers with CENECO to ensure a smoother transition — including, but not limited to, bill deposit refunds.
