Negros Power Working 24/7 for Full Power Restoration

Typhoon Tino has passed, but it left so much destruction along its trail. In Central Negros, which is served by the distribution utility Negros Electric and Power Corporation (NEPC), the destruction of electrical infrastructure was massive. With that, Negros Power assured the public that full restoration of electricity remains its top priority.

Structural Damages Brought by Typhoon Tino

During a press briefing held today, Negros Power officials detailed the extent of the damage to the power distribution network and ongoing recovery operations. The situation, they said, remains “challenging but under control” as different teams continue to work around the clock to bring back power to thousands of homes and vital facilities.

At the height of the typhoon, all five subtransmission lines lost power to supply the 11 substations of Negros Power, 35 out of 47 major feeders were knocked out, plunging large portions of Bacolod, Talisay, Silay, Murcia, Bago, and Don Salvador Benedicto into darkness.

Based on the company’s System Operations Typhoon Contingency Dashboard, as of 9AM today, more than 217,000 customers—or 87 percent of Negros Power’s total consumers— still experienced service interruptions as fierce winds toppled poles and tore down electric lines. 77 restoration teams have been immediately deployed across the affected cities and towns, braving fallen trees, and blocked roads to reconnect communities.

“Our teams have been working tirelessly since Typhoon Tino struck. We are prioritizing critical areas such as hospitals, water systems, and emergency facilities, while steadily restoring power in residential zones as conditions permit,” said Engr. Bernard Bailey Del Castillo, Chief Operating Officer and Chief Technical Officer of Negros Power. “

We deeply appreciate our consumers’ patience and understanding as we continue these 24/7 operations,” he added. Parallel Clearing and Restoration Works Negros Power is currently conducting parallel operations — clearing and restoration — across all affected areas. Clearing involves removing vegetation, fixing downed wires, and addressing fallen poles or structural hazards to make the area safe and ready for re-energization.

Safety First: Clearing Operations a Priority

Negros Power emphasized that a specific area will not be energized if the clearing in that location is not yet completed, in adherence to safety protocols. “This ensures that when power is restored, it is done safely for both our consumers and our personnel,” Del Castillo stressed.

Widespread Damage Across Central Negros

The company’s latest damage assessment paints a picture of the storm’s strength. Across its service areas, Negros Power recorded (as of November 5, 12:00 PM):

• 287 damaged conductors
• 118 broken poles
• 33 destroyed crossarms
• 23 shattered insulators
• 215 cases of vegetation obstruction caused by fallen trees and debris

Among the six LGUs, Bacolod City sustained the most severe damage. It accounted for 175 downed conductors and 65 toppled poles, disrupting several major distribution lines.

Progressive Restoration by Area

Negros Power reported incremental progress in re-energizing affected feeders:

• Burgos Feeders: 46% to 82% energized
• Mountain View Feeders: MF4 at 5% energized; MF5 fully restored
  Talisay Feeders: 9% to 20% energized
• Alijis Feeders: Partial energization of AF4 and AF8 completed late Tuesday
• Reclamation Feeders: RF2 and RF5 fully restored, with portions of RF1 and RF4 reconnected.

Read: Negros Power Chat Support Available 24/7

Crews Working Nonstop

Negros Power linemen are working amid heavy debris, repairing poles and reconnecting lines even during nighttime. Mobile warehouses and support vehicles have been deployed to strategic points, while 24-hour customer service hotlines remain active to address public concerns.

Despite the magnitude of the damage, Negros Power assured residents that it is using every available resource—technical teams, equipment, and logistics—to hasten full restoration. As operations continue, the company urged the public to remain vigilant and report any fallen wires or electrical hazards through its official hotlines and social media channels.

“We know how vital electricity is, especially in times like this. Every light we restore means one more family back to safety and normalcy,” Del Castillo said.