Covid-19 contact tracing - Globe Telecom - TanodCovid - Philippines - technology - SMS - online platform

Globe Labs developed a new online platform called TanodCovid for efficient Covid-19 contact tracing in the Philippines.

TanodCOVID: Globe and DOST Partner for COVID-19 Contact Tracing

Globe Labs has partnered with the Department of Science and Technology (DOST) – Philippine Council for Health Research and Development (PCHRD) for Covid-19 contact tracing. This new only platform is known as TanodCOVID.


As the country battles the COVID-19 pandemic, Globe Telecom continues to do its part in keeping families connected during these challenging times. They are also assisting organizations and government agencies in flattening the curve. Through its innovative developer group Globe Labs, the telco giant is once again taking new steps. They have partnered with the Department of Science and Technology (DOST) – Philippine Council for Health Research and Development (PCHRD) for Covid-19 contact tracing. This new only platform is known as TanodCOVID.

TanodCOVID: Efficient Covid-19 Contact Tracing

An SMS-based self-reporting platform, TanodCOVID aims to improve the country’s capacity to trace suspected COVID-19 cases. A program funded by DOST-PCHRD, TanodCOVID was developed by the Ateneo Center for Computing Competency and Research (ACCCRe) of Ateneo de Manila University. This is in collaboration with the University of the Philippines Manila – National Telehealth Center (UP-NTHC) and the DOH-Epidemiology Bureau.

It is linked to the Feasibility Analysis of Syndromic Surveillance using Spatio-Temporal Epidemiological Modeler (FASSSTER) – a web-based disease modeling and surveillance platform for COVID19. This aims to gather and present data on the country’s battle against COVID-19.

What to Watch Out For

Covid-19 contact tracing can be done easily through this platform. Local residents experiencing symptoms such as cough, fever, breathing difficulties, and/or diarrhea, are encouraged to inform health officials of their condition. They can efficiently do so by texting their LGU’s verified number.

Reports sent through the platform are handled immediately with health officials calling to verify the report. They would also request for additional information and provide guidelines on the next steps to receive treatment. Verified reports from TanodCOVID may be used to detect clustering of suspected cases that can be indicative of possible outbreak in an area.

Partnering with the LGU

Globe will be providing LGU partners and their constituents access and use of TanodCOVID free of any mobile charges. This will enable them to maximize the use of the platform and assure the effective and real-time reporting across participating communities.

The service is currently available in select areas, such as:

  • Malabon City
  • Mandaluyong City in Luzon
  • Municipality of Maigo in Lanao del Norte
  • Municipalities of Puerto Galera and Bongabong in Oriental Mindoro
  • Valencia City in Bukidnon
  • Municipality of San Jose in Romblon
  • Municipality of Jabonga in Agusan del Norte  

“Through TanodCOVID, we aim to add more value to our services by enabling our customers and their communities to safeguard their health and safety.” This was said by Albert de Larrazabal, Chief Commercial Officer at Globe.

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How to use TanodCovid. This will help us all for efficient Covid-19 contact tracing.

Apart from enabling locals to report cases, TanodCOVID also provides LGUs with access to data on reported symptoms. This will better serve their communities as well as to isolate cases and prevent the further spread of the virus.

To stay updated on the latest COVID-19 developments, Globe mobile and broadband customers are also given free access to the official websites of the Department of Health (DOH) and National Disaster Risk Reduction and Management Council (NDRRMC).

Covid-19 Help from Globe

Globe stands with the country in fighting the COVID-19 pandemic. It continues to assist frontliners, organizations, and communities through its products and services.  Learn more about how you can join the fight via  

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