Grab Philippines cares about their Ka-Grab more than just business partners. They have set up the GrabAcademy, which opens new upskilling paths for driver- and delivery-partners around the country.
What’s Up with GrabAcademy?
Grab Philippines announced the launching of the GrabAcademy online. It is a platform to provide driver- and delivery-partners free access to new learning and development opportunities.
GrabAcademy is now fully online. They can use these to enhance their skills and become competitive in our new digital-first economy.
Through the GrabAcademy program and its partnership with Microsoft, Grab Philippines is reinforcing its commitment to leverage technology and accelerate digital literacy. This translates to digital inclusion among the Grab drivers and delivery partners.
The GrabAcademy Trifecta
GrabAcademy is introducing new learning and development courses for driver- and delivery-partners across three (3) pillars.
These are Safety across the platform, Growing within the platform, and Thriving beyond the platform. There are also courses on topics, such as taxation and vehicle sanitation, which have also now migrated online.
Safety across the platform.
With many Filipinos relying on food delivery services for their everyday meals, GrabAcademy – in partnership with the Food Safety and Hygiene Academy of the Philippines (FoodSHAP), will offer specialized learning modules on proper food handling and delivery, as well as proper sanitation of vehicles and gears.
With leading experts on road safety, such as Alt Mobility PH, Grab Philippines will introduce new road safety courses.
GrabAcademy will also offer learning courses on Data Protection, Crime Prevention and Detection, as well as Anti-Harassment to ensure that all driver- and delivery-partners become stewards of safety on the platform and to their communities.
Growing within the platform.
To support the success of driver- and delivery-partners, GrabAcademy will provide performance and service quality courses that will enhance the proficiency of its partners on the platform, and enable them to better serve their consumers. This learning pillar includes refresher courses on the general code of conduct, driver-cancellation policy, and service quality standards, as well as an extensive coaching program to help driver- and delivery-partners learn from best practices, and acquire key insights to help improve their productivity.
Thriving beyond the platform.
Grab Philippines is committed to the longer-term wellbeing of its partners, and GrabAcademy will offer courses on entrepreneurship, baking, farming, and milk tea-making. With knowledge of these additional skills, they
can make the most out of their earnings and training from the Grab platform, and create external opportunities for others.
Under this pillar, Grab Philippines is also working with local government units and agencies to further expand GrabAcademy and offer a range of vocational courses on the platform.
In Collaboration with Microsoft Philippines
Grab has partnered with Microsoft to provide its driver-partners access to Microsoft’s Digital Literacy certification program, which may be accessed via the Grab driver app.
They can complete six (6) basic courses covering computer basics, online communication, as well as creating and managing digital content.
Upon completion of the course, driver-partners will be awarded a Microsoft certification for free. The courses will be available in both English and Filipino.
This program is also part of the broader regional GrabForGood collaboration between Grab and Microsoft. The companies aim to bridge the digital skills gap by committing their combined resources, expertise, and capabilities,
“Building digital skills and literacy is critical for us at Microsoft, especially today. We’re excited to join hands with Grab Philippines in this effort, which will be the first of many more programs to drive positive outcomes and economic recovery for the Philippines,” shared Microsoft Philippines Country Manager Andres Ortola.
Our GrabAcademy is a clear expression of Grab’s long-term commitment to the development and wellbeing of their partners. They want their Ka-Grab to thrive within and beyond the platform.
“We are blessed and excited to be with Microsoft on this journey,” says Grab Philippines Country Head Grace Vera Cruz.
“Our driver- and delivery-partners have spent many years providing essential services to all our kababayans. As a community partner to our Ka-Grab, we are committed to supporting their everyday needs and their long-term success. Through this partnership, we hope to deliver these programs that will provide more holistic training support for our partners. [These will] help them become more competitive in a digital-first Philippines,” Cruz added.